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Can't seem to download any new USA state maps

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Not very "tech savie"  here so I hope answers will be a simple as possible. I have a Dell 2&1 type system running 8.1
Quite some time back (well 2015) I downloaded PC Navigator 14.1
All seemed to work out O.K. at the time. I selected from the FREE REGIONS some STATES to download.
Again all seems fine. Basically I have most of East Coast states.
I can start the application. Click or put an (X) in the box to start the GPS...
Again ,everything seems to work very nice.
Then I realized I was missing a needed STATE of West Va.
Went to the "setup utility" and then the choice for "install map data".
This naturally brings up the list of Country's...And USA, STATES.
I choose (I believe it is by marking an (x) in the box for West Va to download.
Now at some point (I believe it's BEFORE the choice to pick the STATES) It gives the choices to
"install maps to a memory card" (which is a highlighted/select able option)
Or "install to your device" (of which is NOT highlighted/select able) and includes the note "available only if your device is connected to your PC"
This I don't quite get as I am not trying to use a smart phone or anything and figure my "device" IS my computer.
 And again it's not even a select able choice.
And as some of you may already know my last choice here is
"manage map downloads"  and the note (select to download or delete maps from PC Navigator).
THEN the selection page for states comes up where I can make my choices for what to download.
Oh....I do select that last option "manage map downloads" because it's the only one that makes sense.
Again...This is where I simply select just the one STATE. 
It seems to go through the download process , Two blue color bars slowly fill as the download is progressing...
BUT, After the message of "successful download..." When I sign back into the Map App. It still only shows
the maps from my initial download last year? R.I., CT, NY, DC, NC, SC, FL... But no NEW West VA?
Now I have looked to try to find where my older map files are and can't even seem to locate them.
I know they are on my computer somewhere because I don't need to be "On Line/connected" for them to load
up on the map. But more importantly, No matter how many times I try to download that file for West VA, It just will
not show up on the PC Navigator 14 Application when I restart it???????
Here is some other information that may help you to help me (if your still reading this).
None of the States that do show up & work seem to show as marked as available to "DELETE" on the Map Selection page.
Said another way, After you download a State, It should show up that you have it already, So the choice on the map selection
page is for if you want to delete it.
 CAN ANYONE give me some simple information I must be missing about how to again be able to start downloading the rest
of the States I might like to add? Is the downloaded West Va file somehow not being directed to wherever the other state files are
and so even though it's downloaded....It's just not loading when I start the application (or is it a program?).
I believe I did locate the file and it was titled with something that identified it as West Va. (Forget just what). So the file is
in one of the folders for MAP.  (Program files (x86)/Navigator14/PC_Navigator/config/map/data/usa_west_virginia_osm.mca).
So the file HAS downloaded. And the (earth_ osm_mca) file is also there. So it's not like I don't have that "required" file.
Are they just in the wrong place? I did try and copy & paste them in a few other upper level folders to see if that helped.
I think I put them in "MAP" folder and maybe "config" folder.   Geeeeezzzzzzzzzz HELP!!!!! Please...

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