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Map not appearing

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Hi,
First time on here, please forgive me for some of my terminology I'm not that good with technology!
I have Navigator 14 free on my toughbook, about a year ago I installed UK, France and Belgium maps with no problems.
In the Navigator set up I'm now trying to install Germany (south) at the end it says "operation successful" however when I go into the mapping
It doesn't appear? Are you able to help please.
Regards, Robert.

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